At Health Shots, we strive to provide quality products and a positive shopping experience. Our Refund and Return Policy outlines the terms for refunds, exchanges, warranties, and returns for your purchases.

1. Return Eligibility

• 3-Day Return Period: You may request a return or exchange within 3 days of receiving your order if the product is damaged, defective, or significantly different from its description.
• Condition of Items: To qualify for a return or exchange, the product must be unused, in its original packaging, and accompanied by proof of purchase.

2. Refund Process

• Cash on Delivery Orders: Since we operate on a Cash on Delivery (COD) basis, refunds will be proceeed only in the form of cash .

3. Exchange Policy

• Exchanges are available for items that meet our return eligibility criteria. Please contact us within the 3-day window to arrange an exchange for defective or incorrect items.

4. Warranty

• At this time, Health Shots does not provide additional warranty coverage. For issues arising post-purchase, please contact us to discuss available options.

5. Return Procedure

• Contact Us: If you wish to return or exchange an item, please contact us within 3 days of receiving your order. Provide details of the issue along with your order information.
• Return Confirmation: Once we confirm your return eligibility, we will provide instructions on how to proceed with the return.

6. Non-Returnable Items

• Certain items may be non-returnable due to hygiene or usage concerns. If a product is non-returnable, this will be noted in the product description.

7. Contact Information

• For questions or assistance with returns or exchanges, please reach out to us at [email protected].